Arthouse Preloved Terms and Conditions

Last Updated: 16/7/2024

Welcome to Arthouse Preloved! By shopping with us, you agree to the following terms and conditions:

1. General

1.1. These terms and conditions apply to all users of the Arthouse Preloved website and customers of our store.

1.2. By accessing our website or making a purchase, you agree to these terms and conditions in full. If you disagree with any part of these terms and conditions, please do not use our website or services.

2. Products

2.1. Arthouse Preloved sells second-hand, preloved clothing.

2.2. All items are sold "as is" and may show signs of wear. We strive to provide accurate descriptions and photos of our products.

2.3. We do not guarantee the availability of any item listed on our website. All orders are subject to availability.

3. Orders and Payments

3.1. Orders can be placed through our website.

3.2. All prices are listed in $NZD and are subject to change without notice.

3.3. Payment must be made in full at the time of purchase.

4. Shipping and Delivery

4.1. We offer shipping NZ wide (excluding Chatham Islands)

4.2. Shipping costs will be added to your order total and are the responsibility of the customer.

4.3. Delivery times are estimates and may vary. Arthouse Preloved is not responsible for delays caused by the shipping carrier (NZ Post).

5. Returns and Exchanges

5.1. Due to the nature of our products, all sales are final. We do not accept returns or exchanges.

5.2. If you receive a damaged or incorrect item, please contact us within 7 days of receipt, and we will work to resolve the issue. Here is our returns policy.

6. Privacy

6.1. Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal information.

7. Limitation of Liability

7.1. Arthouse Preloved is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

7.2. Our liability is limited to the purchase price of the item.

8. Changes to Terms and Conditions

8.1. We reserve the right to modify these terms and conditions at any time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised terms.

9. Contact Information

9.1. If you have any questions or concerns, please contact us at sales@arthousepreloved.co.nz

Thank you for shopping with Arthouse Preloved!